000 00376nam a2200145Ia 4500
008 170101s2000 xx 000 0 und d
082 _a658.4013
_bBAN
100 _aBank, J
245 4 _aThe Essence of Total Quality Management
260 _aNew Delhi2bP.H.I.
_c2000
365 _eGIA
_o2002-01-01
650 _aManagement
650 _aQuality Management
942 _2ddc
_cBK
999 _c73999
_d73999